Settlement & Newcomer

Many immigrant women and their families need assistance in establishing their new lives in Ontario. IWOO assists, educates, and empowers newcomers of all ages in their settlement, adjustment, and integration through free and confidential services such as, health, language, education, housing, legal, interpretation, and more. Settlement services provided by Macy Tatari, in partnership with SAFSS.

For further info, check our calendar at the bottom of this page.

Our Objective

The objective of our Settlement and Newcomers service is to provide Farsi speaking families with the services and opportunities they need to thrive in a new country.

Our Services

o establish a personalized plan and determine eligibility for different services, a formal needs assessment will take place. This assessment will cover a range of topics including, but not limited to, settlement, language, employment, health, and housing, thus ensuring all clients have access to said topics.

Some available services include:

  • Counselling
  • Employment Related Services
  • Referral & Orientation
  • English Language Development
  • Documentation & Government Services
  • Training & Education Services
  • Housing
  • Preparation for Citizenship Tests

Who is Eligible?

Services are available to:

  • Permanent Residents of Canada
  • Convention Refugees

*Immigration documents are required for access to free services.


Immigrating to a new country comes with a list of worries, difficulties, and culture shocks. Counsellors will support and listen to the needs of newcomers and connect them to resources that help them deal with their issues.


Employment Related Services

Referring newcomers to resources and organisations that provide information about certification, academic credential assessments, and employment. Information sessions are also included to illustrate life in Canada through volunteer and community engagement initiatives.

Referral & Orientation

Refer newcomers to community services and resources that they may need and provide them with information on day-to-day life.


English Language Development

Refer newcomers to classes to learn the English language and also connect them to helpful resources.

IWOO also provides English Conversation classes (basic and intermediate levels) and classes where participants can connect to their environment with words and better communicate.


Documentation & Government Services

Provide aid in completing government forms and applications, such as, PR card, child benefit, GST, OW, and ODSP forms.

IWOO, in partnership with the Community Volunteer Income Tax Program, hosts annual free tax clinics through the CRA during tax season where eligible people can have their tax returns filed by volunteers. (You may be eligible if you have a modest income and a simple tax situation, for more information please contact us).

Training & Education Services

Provide referrals for newcomers to obtain the necessary training and education required for their desired path.



Provide resources and referrals so newcomers of all economic backgrounds can search for temporary or permanent housing.

Preparation for Citizenship Tests

Connect clients to resources and organisations that will help them in best preparing for the citizenship tests.


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Dr. Noushin Khasteganan

Dr. Noushin Khasteganan is a Certified Canadian Addiction Counsellor and graduated from McMaster University. She has a Medical Doctorate earned in Iran in 1996. With her extensive background as an experienced Medical Doctor in the mental health care field, she brings a wealth of knowledge to her practice and employs a variety of therapeutic models to support the community.

Leyly Mirsanjari

Leyly has a bachelor in French language and language & civilization diploma Aix -en provence faculty,  Event management diploma from CDI college ,Peer leadership certificate from Family service Toronto,Early development (Mother craft college),Child care assistant from TDSB.

She has extensive experience in teaching French.
She also coordinate and facilitates several multicultural groups in various ages, peer support group,senior focus group, women support group focused on violence against women and healthy family healthy community.She worked 10 years at Family service Toronto, as a failitator.
Currently she is working at TDSB as an education assistant.
She has volunteered for Tirgan festival ( as outreach coordinator, guest and dignitaries coordinator and event assistant),Behnam foundation ,Karafarin and Iwoo organization.

Saharnaz Nahidi

Saharnaz has Bachelor of Art and two Master’s Degree in Psychology and research of Art from Iran. She has also studied “Addiction Recovery Support “in Canada. She was a consultant of Psychology in a Psychiatry clinic in Iran and has experience of providing help and relief for addiction, mental disorders and child care here in Canada. She is currently work as a direct support worker full time job at Community Living Toronto with mental health and disabilities residents. Also doing counselling under supervision of Ms.Akerman at Karma cares community in Toronto. Saharnaz joined IWOO as a volunteer in 2017 and has been a member of mental health committee from 2020. She has dedicated herself for educating and helping women and girls to their maximum capacity enabling them overcome barriers. Saharnaz would like to support Farsi speaking women and girls in Iranian- Canadian community.

Yasmin Fouladvand

Yasmin Fouladvand holds a Master of Finance degree from the Schulich School of Business. Through her experience in the banking sector, Yasmin stands out for her expertise in financial analysis and investment strategy development. Her unwavering passion lies in fostering fairness and promoting community growth by overcoming challenges and making a positive impact. Yasmin is passionately focused on meeting the specific needs of women and fostering opportunities for gender equity and meaningful progress.

Amin Azad

Amin Azad is pursuing his Ph.D. at the University of Toronto at the intersection of engineering and entrepreneurship, with the goal of identifying educational tools to promote opportunity identification for venture creation. Amin has previously been a business mentor and educator in this space and has put together various courses and workshops with the purpose of helping entrepreneurial teams identify a need in the market and build a business around it.

Presently, he manages a consultancy service and is committed to supporting IWOO by leveraging his expertise in organizing workshops and encouraging community engagement within the entrepreneurship domain.

Guita Movallali

Guita Movallali holds a PHD in Psychology and BSc in Audiology. She is a retired Associate Professor at the USWR University. for Her extensive career spans over two decades, showcasing a remarkable blend of skills and expertise. Her influence extends to nonprofit organizations, where she has actively served on boards and spearheaded significant projects.

She has consistently displayed her dedication to knowledge transfer and community engagement, making her an invaluable asset in academia. Her roles as a researcher, educator, and leader within nonprofit organizations have made a significant impact.

Guita’s stellar track record includes the development of resources and programs for Deaf and Hard of Hearing children and their families. Guita’s notable role as the CEO and Founder of the Faranak Clinic for Deaf children and the Program & Development Manager at VOICE for deaf kids exemplifies her commitment to supporting many families. Her dedication to the Deaf community has yielded numerous successful initiatives, coupled with her proficiency in Project Management techniques.

Her pivotal role as an Executive Director and Early Years Director has been instrumental in fostering the Parent-Child Mother Goose program in Canada. Guita’s skills, passion, and unwavering commitment continue to drive positive change and empower communities.

Amir Azad

Amir works at a Toronto-based Private Investment Office to manage assets on behalf of Canadian family offices. Previously Amir worked at a Financial Communication firm, supporting NASDAQ, NYSE, TSX and other Stock Exchanges. Amir has a Bachelor of Business Administration from Concordia University of Edmonton, and a Master of International Business from Queen’s University with a focus on Investments. Amir‘s professional background includes Venture Capital, Private Equity, Investments, and sustainable finance. Amir is the Director of Funding & Grants Committee at IWOO, and he overlooks the grants and fundraising efforts. Amir also has a Golden Retriever named Simba in which he enjoys hiking with.

Hengameh Saberi

Hengameh Saberi teaches at Osgoode Hall Law School. Outside academia, she has served on various nonprofit board of directors, worked as a consultant with a number of human rights institutions and brings to IWOO multi-jurisdictional experiences of organizational design and planning.